Clients reviews about 24 Seven Plan Management

24seven Plan managers have honestly been a life saver for me not only is everything paid so promptly that my service providers call just to say thank you and the process to put in a novices is streamlined and simplistic aimed to support me and take as much of the burden off my shoulders as possible, but Baily is always there. I never have to search to find out if and where my funds can be spent instead a simple email or phone call with Baily clears up all questions. The replies are so prompt that often everything is sorted within hours and always done with a snooker on his face and often leaves me feeling cared for and supported. Baily is truly invested in supporting my team and myself in any way he can and for that I really am so grateful. I couldn’t ask for a more supportive Plan Manager than 24 seven plan managers ~ Christie L

I have just begun with 24Seven for my son. Baily and his team have been wonderful and communicate beautifully. Ensuring that I understand and are happy to ask as many questions as we feel we need to. The process has been easy and pleasant to work with. Regular statements are processed and sent forward in a timely manner. Always presented clearly. I appreciated the time that Baily and his team were able to put aside to meet and greet the members of 24 Seven. Buidling a rapport with customers is fundamental to a well-run business. A very professional friendly and honest service. I would refer to anyone who is still looking for a NDIS plan manager. 100%, ~ Hye-seon K

I cannot recommend 24 Seven Plan Management highly enough. My daughter is dealing with a number of disabilities and is with NDIS. Prior to engaging 24 Seven as her Plan Managers, she had numerous problems with the previous, much larger companies, mainly with incorrect payments to her carers, poor communication, abrupt customer service, and was treated more like a number in their system than a valued client. 24 Seven provide personalised, individual care. They are always available to discuss and help solve any issues that may be of concern, or answer any questions I may have, taking time to explain and articulate situations and occurrences as they may arise. I appreciate and value the one on one communication I have with Baily Fernandez with whom I have been fortunate enough to be assigned, who makes himself available to me whenever needed, and I consider him to be an essential part of my daughter’s care and well being. ~ Margaret E

Baily Fernandez and 24 Seven Management have brought sanity back into my life and I cannot recommend them highly enough. Baily has kindly helped me through admin and technical issues as they inevitably arise. He provides a personalised service and is readily available to speak with and discuss any questions I may have concerning the management of my son’s NDIA plan. I fully appreciate the one on one communication that is the benchmark of 24 Seven Plan Management’s services. ~ Jeni P

I cant speak highly enough of 24Seven Plan Management, & in particular, Mr Baily Fernandez! Baily has shown amazing patience in tolerating my limited knowledge of tech & admin issues & recently, during a long drawn out pay dispute, he went above & beyond in seeing I finally received my money. He is always highly professional, while also maintaining a level of personalisation that is very warm & reassuring. I have no hesitation in rating 5 stars!! Thankyou Baily! Regards, Deanne Thomson 😊 ~ sazzi 0

I am so glad that I have 24 Seven Plan Management. The services are amazing and I always happy with the outcomes. Baily is very helpful for me, he explains everything that I do not understand, etc. I will always work with you and thank you so much for all of your amazing services for me. ~ anne h

Baily Fernandez is 'Simply the Best' and he genuinely cares about us genuinely he is a rare breed and he pays promptly he goes over and beyond for his clients. Thankyou Baily for everything you do for me and others like me! 😎 ~ Jamey-Lee B

I can not recommend 24 Seven Plan Management enough! Since day 1... I haven't had to worry about 1 detail, everything is literally taken off my shoulders and cared for. Professional,Kind and efficient!Thankyou Thankyou THANKYOU! ~ Majlis E

We received a notification about our service opportunity from 24/7 and asked questions pertinent to my daughter's diagnosis and care. Baily quickly responded to our questions and guided us on how to move forward to understand our position further. ~ Alex C

Baily is amazing. I have had the best experience, all communication prompt. Extremely knowledgeable in all areas of my son's plan. Quick to answer any questions and send me in the right direction. I highly recommend 24 seven plan management. ~ Jayme B

I recently had the pleasure of working with 24 Seven Plan Management, and I can confidently say that they have exceeded my expectations in every way. From the very beginning, their team has been incredibly helpful and responsive, making the often-complex world of NDIS management feel simple and stress-free. One of the standouts features of 24 Seven is their efficiency. They are hands down the fastest plan managers when it comes to processing and paying invoices. I’ve worked with other plan managers in the past, and the speed at which 24 Seven operates truly sets them apart. They ensure that all invoices are handled promptly, allowing me to focus on what really matters. Bailey, in particular, has been an invaluable resource throughout the process. He has extensive knowledge of NDIS guidelines and processes has been a huge help. Bailey takes the time to explain things clearly and is always willing to answer any questions I have, no matter how small. It's evident that he genuinely care about their clients and providers they work with and are committed to providing the best support possible. Overall, I highly recommend 24 Seven Plan Management to anyone looking for a reliable and efficient plan manager. Their dedication to their clients/providers, combined with their unmatched speed in managing invoices, makes them a top choice in the NDIS space. Thank you, 24 Seven, for making my experience so positive! ~ M M

Happy to support the smaller entity. Customer service is awesome and follow up excellent. ~ vicki s

Best ever plan management company ~ Wajid A

Reviews from our customers

Find us on social media